Lisanne | Elegant Turtleneck with Contrasting Piping
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30 days return
Timeless, comfortable and effortlessly chic – discover the Lisanne Turtleneck
The Lisanne turtleneck sweater exudes pure elegance. The soft knit and subtly contrasting piping give this sweater a refined look, while the turtleneck adds warmth and style. Pair it with trousers, jeans, or a skirt – perfect for both casual days and business occasions.
Why you want the Lisanne
- Stylish turtleneck – provides warmth and an elegant look.
- Contrasting piping – a refined detail that makes all the difference.
- Soft stretch fabric – feels comfortable and retains its shape.
- Relaxed fit – effortlessly combines comfort and class.
- Available in multiple colours – beige, grey and cream.
✔ Non-itchy fabric – feels soft and smooth.
✔ Not a shapeless model – the turtleneck falls elegantly and feminine.
✔ Not a seasonal item – perfect for fall, winter, and early spring.
The Lisanne turtleneck is an investment in comfort and class – ideal for any day when you want to look stylish without making an effort.
Lisanne | Elegant Turtleneck with Contrasting Piping
Frequently Asked Questions
Shipping & Payment
Shipping Policy – Maeve Noir
Order cut-off: 22:00 (GMT+01:00)
Processing time: 1–2 business days (Monday to Friday)
Delivery time: 5–8 working days (Monday to Friday)
Total delivery time: 6–10 business days
Processing of orders
Orders placed before 22:00 (GMT+01:00) will be processed and prepared for shipment within 1–2 business days .
Orders are processed only from Monday to Friday, excluding holidays.
Delivery
The average delivery time is 5–8 working days .
This is an indication and may vary depending on the location of the recipient and any delays, such as customs checks.
The total processing time (processing + delivery) is 6–10 business days .
Shipping options
We offer free standard shipping .
There are no paid or express shipping options available.
Track & Trace
Once your order has been shipped, you will receive an email with a tracking link so you can track the status of your package.
Additional information
We are not liable for any delays or damage that may occur during transportation.
We recommend that you check your shipment within 24 hours of receipt .
In case of problems or damage, please contact our customer service immediately.
Contact & company details
Maeve Noir Limited
Suite C, Level 7, World Trust Tower
50 Stanley Street
Central, Hong Kong
Email: info@maevenoir.com
Customer Service: Monday to Friday 9:00 AM - 5:00 PM
We usually respond within one business day .
Contact
Contact – Maeve Noir
Maeve Noir Limited
Suite C, Level 7, World Trust Tower
50 Stanley Street, Central, Hong Kong
📩 Email: info@maevenoir.com
🕓 Customer Service:
Monday to Friday: 09:00–17:00
We usually respond within 24 hours.
The Maeve Noir team is happy to help you with questions about orders, returns or products.
Returns & Complaints
Return & Refund Policy
At Maeve Noir, we strive to ensure our customers are satisfied. If you're not completely satisfied with your purchase, you can return it under the conditions below.
Returns
You can return most new and unused products within 30 days of delivery for a full refund.
All returned products must be in their original condition and include the original packaging and labels.
Returns are processed through our overseas warehouse .
Return procedure
Please contact our customer service at info@maevenoir.com . You will then receive return instructions.
The return address may vary per product and will always be confirmed by email.
Exceptions
The following products are not eligible for return:
• Personalized or perishable products
• Digital files and license codes
• Products returned after 30 days of delivery
• Products that are not in their original condition, are damaged or incomplete due to causes beyond our responsibility
Refunds
Refunds will be processed using the same payment method used to place the order.
We will initiate the refund within 5 working days after receiving and inspecting the return shipment.
Processing by the bank or payment provider can take up to 30 days .
We do not charge any administration or processing fees.
Special situations
Exchanges: We do not offer direct exchanges. You can return the product and place a new order.
Changed your mind: Unused products in original condition can be returned within 30 days.
Defective product: Please contact us immediately for further instructions.
Damaged product: Please report this as soon as possible after receipt.
Incorrectly delivered product: Contact us and we will resolve this as a priority for you.
Order not received: Please contact our customer service if your order has not been delivered within the expected timeframe.
Cancelling an order: Cancellation is possible within 24 hours after placing the order, provided the order has not yet been shipped.
Return costs
Return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.
If applicable, return costs can be deducted from the amount to be refunded.
The average cost for a return shipment to our foreign warehouse is approximately €15–€20 , depending on the carrier.
Company details & contact
Maeve Noir Limited
Suite C, Level 7, World Trust Tower
50 Stanley Street
Central, Hong Kong
Email: info@maevenoir.com
Customer Service: Monday to Friday 9:00 AM - 5:00 PM
We usually respond within one business day .
(FAQ)
Discover Maeve Noir
We create fashion that emphasizes femininity in every form —
stylish, comfortable and confident.
Every detail counts, because you deserve to feel special.
